Contact Us

Delivery

Standard delivery time: 7-11 business days

Express delivery time: 3-4 business days

1 day extra for custom hats with customised design such as embroideries, flags, labels and text.

For custom made hats with own logo the delivery time is 7-18 days (Express 3-6 business days)

Prices:
Free shipping on orders over AU$ 59
Standard shipping cost: AU$ 7,99
Express delivery cost: AU$ 29,99

Payment and refund

I have returned my unwanted item but haven’t received a refund?

After you have received an email confirming that your return has been processed it will take 2-5 working days until your money is refunded. If you haven’t received your refund within this time, please contact us.

Exchange and return

How do I make a return/exchange?

Please contact us by the contact form below for instructions.

The return policy does not apply to products with customised design such as embroideries, flags, labels and text.

Support

Phone: 0291 912 605

Monday to Friday 6pm - 9pm AEST